Service Delivery Options
SBS ProNet provides a comprehensive set of service delivery options custom tailored to your specific needs. Our focus is providing timely, affordable and accurate support and repair services to small and mid-sized businesses with from 1 to 50 users.
We don't penalize you for needing support service in the middle of the night or on the weekends. Our posted rates apply 24/7/365 regardless of the circumstance.
To schedule service or for a complimentary consultation on any of our service – call 480.785.5480.
On-demand services cover a large spectrum ranging from setup and configuration of new computers and networking equipment to emergency repairs on your existing computers and servers.
SBS ProNet never charges a premium for off-hour, weekend or holiday work.
On-demand services are offered on-site and via remote support over the internet.
To schedule on-demand services – call 480.785.5480 or use our emergency service request form.
| Hourly on-site | $125/man-hour ( 1.5 hour minimum charge ) |
| Daily on-site | $1,000/man-day ( 8 hour commitment, 12 hour maximum ) |
| Hourly remote support | $100/man-hour ( 0.5 hour minimum charge per incident ) |
Pre-paid service blocks allow you to take advantage of reduced pricing and to effectively budget for the expense.
To schedule a complimentary pre-paid time block services consultation – call 480.785.5480.
On-site service has a 1 hour minimum charge per incident while remote and phone support service has a 0.25 hour minimum charge per incident.
| 10-hour block | $105/man-hour | $1,050.00 pre-paid |
| 20-hour block | $95/man-hour | $1,900.00 pre-paid |
| 30-hour block | $90/man-hour | $2,700.00 pre-paid |
| 50-hour block | $85/man-hour | $4,250.00 pre-paid |
Contract services cover a broad range of deliverables including augmenting your existing IT staff during unexpectedly heavy demand or covering for vacation and sick leave to providing full-time on-site IT services.
To schedule a complimentary contract services consultation – call 480.785.5480.
Turn-key services offer a great way to turn your project into reality. From simple acquisition and installation of desktop computers to completely outfitting and commissioning a remote office, we can get it done for you.
To schedule a complimentary turn-key services consultation – call 480.785.5480.
