.:: Business Services | The SBS ProNet Advantage | About Us ::.

Systems Management

In the modern workplace, it is imperative that Information Technology (IT) works both effectively and reliably and that it is aligned with your organizations goals. We offer a comprehensive set of consultation services and solutions for all the IT-related activities of your business.

  • Server and desktop management
  • Storage management
  • Hardware and software inventory management
  • Anti-virus and anti-malware management
  • Business continuity planning and disaster recovery management
  • Security and compliance management
  • Network capacity and utilization monitoring
  • Server availability monitoring and metrics

Disaster Recovery

Recovering from a disaster goes far beyond just having a tape backup of all your data. Saddly, this is what 95% of small business owners rely on.

Every business needs to have a business continuation plan in place - not just an idea or concept of its workings, but a well articulated and detailed course of action to be taken to ensure the business can get through a disaster and continue on in the aftermath.

SBS ProNet can help you develop affordable disaster prevention and recovery plans and fully tests them to ensure complete operational recovery with minimal downtime.

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Security & Compliance

HIIPA, PCI DSS, Electronic discovery - these are only a few of the myriad of regulations and standards confronting businesses today. We help you navigate though these regulatory requirements to ensure you, your staff and your IT system are fully compliant.

Regulatory and litigation requirements include:

  • PCI DSS compliance for protecting credit card information and credit card transactions
  • HIPAA compliance for medical service delivery and record archiving
  • SARBOX requirements for those in the financial industry
  • eDiscovery retention and discovery for litigation requirements

Support & Training

SBS ProNet offers a broad spectrum of support and training options to help train your staff and keep them productive. Service options include phone and email help desk support, technical support both on-site and remotely and training via traditional on-site delivery and virtual delivery via the internet.

Customers engaged in one of our monthly service and support contract programs have unlimited access to help desk technicians via email and remote support sessions 24/7. Support contract programs also include weekly on-site visits and access to phone support during daylight hours 7 days a week. We ensure continuity of service delivery by assigning a dedicated service representative to your account.

The SBS ProNet Promise

At SBS ProNet, we promise to deliver unparalleled customer service experience. We accomplish that by responding to your needs promptly, providing competitively-priced information technology services, and ensuring that our team of seasoned professionals works to resolve your problem efficiently. We know computers can be confusing, but our service shouldn't be!

We stand behind our promise every step of the way, which is how we've been able to build a robust business exclusively through referrals. I invite you to experience SBS ProNet today - and if you're not completely satisfied, I will gladly refund your money.

Expect the unexpected - choose SBS ProNet.
Dave Thomas
Founder and CEO